PUBG MOBILE

In-Game Purchases and Item Delivery Process

How Does the System Work?

• All purchases made in PUBG MOBILE are automatically added to the player’s account once the payment is successfully processed.
• Purchased content may include outfits, weapon skins, UC packs, Royale Pass rewards, and other exclusive items, which are available instantly.
• After completing a transaction, a confirmation message will appear in the game; if your account is linked to an email, you may also receive a receipt from the platform store.
• In rare cases, due to server delays or technical issues, delivery may take up to 24 hours for items to appear in your inventory.

Accessing Purchased Content

  • Instant Activation: All in-game purchases in PUBG MOBILE are instantly applied to your account after successful payment. This ensures you can continue your matches without interruption.
  • Cross-Device Synchronization: Purchased outfits, weapon skins, UC, and other rewards are synchronized across all supported devices as long as you log in with the same account.
  • Offline Availability: Some cosmetic items and customization options may remain visible even without an internet connection, allowing you to view and manage your collection when offline.

Content Availability

The digital content of PUBG MOBILE is available worldwide on all supported platforms and regions. Whether you are unlocking new outfits, downloading the latest updates, or joining themed events, all items are tied to your account no matter where you play. If you face regional restrictions or technical problems, please reach out to the official support team of the platform or our customer service.

Purchase Records

When you make a purchase in PUBG MOBILE, you will immediately see a confirmation message in the game. There are no physical deliveries; however, your full transaction history and acquired digital content remain accessible at any time through your in-game profile or linked account.

Eco-Friendly Gaming Experience

PUBG MOBILE is built on a fully digital system, supporting an environmentally friendly and sustainable approach. Optimized servers and efficient content distribution reduce the need for physical resources. This not only minimizes environmental impact but also delivers players a responsible and modern mobile gaming experience.

Delivery Truck on the Road

Instant Delivery Guarantee

For every in-game purchase you make in PUBG MOBILE, we guarantee that the content will be instantly added to your account once the payment is confirmed. If you experience any delay or technical issue accessing purchased outfits, weapon skins, UC packs, or other items, please contact our support team immediately. Ensuring a smooth and reliable gaming experience is always our priority.

Refund Process and Support Service

Since PUBG MOBILE provides digital content instantly, completed purchases are generally non-refundable. However, if you encounter payment errors, technical issues, or difficulties accessing purchased content, you may reach out to us within 14 days of the purchase date. Our support team will carefully review your request and offer the best possible solution for your case. For more details, please visit our Refund Policy.

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